Responding to queries, both internal and external, within agreed business SLAs. These will be
Developing a comprehensive understanding of the core NIQ Brandbank service, as well as any
Scheduling product deliveries around our workflow capacity, dealing with operational queries and
Working with the Account Manager team to ensure our portfolio of accounts is receiving a
Regular reporting according to customer & business needs.

🎯 Requirements

Availability to work from 1:00 pm to 9:00 pm PKST Time.
Experience in a Customer Service role, ideally in a Business-to-Business environment.
Excellent verbal and written English skills.
Should have a bachelor's degree.
Based in Karachi or Lahore with a steady internet connection and quiet work environment.

🎁 Benefits

Flexible working environment
Volunteer time off
LinkedIn Learning
Employee-Assistance-Program (EAP)

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