Manage 50-100 call interactions per day including inbound and outbound calls
Resolve inquiries using critical thinking to meet service levels
Partner with sales and other operational departments to provide exceptional customer service
Deliver excellent customer experience in a professional and courteous manner

🎯 Requirements

1+ years of Customer Service experience, preferably in a Contact Center environment
Experience working with MS Office
Attention to detail and ability to multitask
Effective communication skills
Associate Degree OR High School Diploma and equivalent relevant experience
Positive 'all for one' approach to team deliverables and priorities

🎁 Benefits

Paid time off (vacation, holidays, sick)
Medical/dental/vision insurance
401(k) to eligible employees
Short-term incentive programs

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