Customer Service Representative

📋 Description

• Interact with customers to provide information and resolve inquiries.
• Confer with customers by phone or in person to take orders or notes.
• Check that changes resolved customer problems.
• Keep records of customer interactions and actions taken.
• Resolve service or billing complaints by exchanges, refunds, or adjustments.
• Complete forms and processing using computers.

🎯 Requirements

• Customer and Personal Service knowledge.
• English language knowledge (grammar and spelling).
• Clerical procedures and office systems.
• Computers and electronics knowledge.