Customer Service Representative - ASG

📋 Description

• Provide professional, empathetic, and timely assistance to automotive customers, addressing
• Listen actively to customer concerns, understand the underlying issue, provide appropriate
• Communicate clearly and professionally in both French and English across customer interactions
• Work efficiently across multiple systems and digital tools while researching customer information
• Maintain a customer-first approach while demonstrating empathy, patience, adaptability
• Use Microsoft Office 365, Microsoft Teams, Windows-based applications, Google Maps or similar

🎯 Requirements

• Must reside in Canada and be available to work remotely
• High school diploma or equivalent is required
• At least 6 months of experience in a customer service environment
• Must be at least 18 years old
• Strong verbal and written communication skills in both French and English
• Proficiency with Microsoft Office 365, Microsoft Teams, and the Microsoft Windows environment

🎁 Benefits

• Competitive pay: $15–$19.35 per hour, depending on province of residence
• Work from home: Fully remote work, helping reduce commuting time, expenses, and associated stress
• Equipment provided: Required work equipment is provided if you do not already have the necessary
• Paid training: Hands-on virtual classroom training is provided, along with ongoing job-specific
• Comprehensive insurance: Medical, dental, life, and vision insurance coverage
• Retirement support: Company-matched RRSP contributions