Handle English- and Mandarin-speaking customer inquiries, calls, messages, and CRM records.
Prepare/review estimates, product details, pricing, and glass/order information.
Send invoices, collect deposits, follow up with customers, coordinate approvals, and support

🎯 Requirements

At least 1-year proven experience as a Customer Service representative in a B2C or B2B capacity
Excellent English and Mandarin communication skills, both written and verbal (at least B2 level)
Excellent phone, email, and instant messaging communication skills
Proactive and confident with keen attention to detail

🎁 Benefits

Performance Incentives
Job Security and Stability
Paid Training
Inclusive Culture
Upskilling Opportunities
100% Work-From-Home

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