Tomra

1,001-5,000 employees
159 jobs posted

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Customer Service Representative (Singapore)

Customer Support

Added

4 minutes ago

Location

🇸🇬 Singapore

Type

Full time

Salary

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Related skills

crm technical support customer service ifs

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📋 Description

Answer calls from customer locations
Provide hotline technical support to customers and colleagues in the field
Address and resolve customer queries
Dispatch and interact with technicians, colleagues and partners visiting sites
Coordinate onsite maintenance and repairs
Investigate customer complaints

🎯 Requirements

Tech savvy
Experience using CRMs beneficial
Strong communication, customer service and planning skills
Good at problem solving
Fluency in English required
Fluency in second language highly desirable

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