Customer Service Return Agent (Downtown Buckhead branch)

Added
18 days ago
Type
Full time
Salary
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Related skills

communication customer service microsoft office problem solving store operations

πŸ“‹ Description

  • Welcome all customers upon arrival, delivering a friendly and professional return experience
  • Inspect rental vehicles for damage, fuel levels, and mileage, handling findings and directing issues
  • Complete return transactions accurately and advise customers on final rental charges
  • Promote additional SIXT products and services where applicable
  • Identify and tag vehicles for maintenance and move them to correct locations
  • Work in various weather conditions and support business needs

🎯 Requirements

  • High school diploma or GED
  • At least 1 year of customer service experience; background in sales, service, or hospitality
  • At least 18 years old
  • Valid driver's license with clean driving record
  • Authorized to work in the United States without sponsorship
  • Basic computer navigation skills and familiarity with Microsoft Office

🎁 Benefits

  • Healthcare coverage (medical, dental, vision)
  • Life insurance, critical illness, hospital indemnity, and pet insurance
  • 401k plan
  • Paid time off (PTO) and sick leave
  • Time and a half for working on public holidays
  • Employee Assistance Program
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