Resolve phone inquiries related to claims adjudication, eligibility verification, prior
Adhere to attendance, punctuality, and quality guidelines including a flexibility to work varying
Read prescription drug names, comprehend simple instructions, and write short correspondence/memos
Handle difficult customers and situations with patience, professionalism, and compassion
Work in an ever-changing work flow environment with attention to detail

🎯 Requirements

High school diploma or GED
One to two years related customer service and/or healthcare experience
Knowledge of Windows-based applications
Ability to multi-task with dual monitors and swiftly enter information using keyboard
Prior administrative business experience (preferred)
Healthcare industry experience (preferred)

🎁 Benefits

Healthcare coverage
PTO
Paid holidays
401(k)
Company-provided life insurance
Disability coverage

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