Customer Service Supporter - Dublin, full time

📋 Description

• Handle customer enquiries through different channels (phone, email, chat, social media)
• Identify customer issues, solve them and prevent them in future
• Provide professional, positive and competent service
• Work in an open environment and cooperate with colleagues to exceed customer expectations
• Create sales on incoming requests
• Take ownership of your work and find solutions for customers

🎯 Requirements

• Empathy and active listening skills
• Professional and open to dialogue
• Ability to understand customer needs and provide solutions
• Team player with desire to work in a fun environment
• Understanding of time-sensitive issues
• Available to work shifts within customer center opening hours, including evenings and weekends

🎁 Benefits

• Opportunities for development through excellent training and mentoring
• Introduction training for best start
• Full-time job with competitive salary
• Support by modern systems and tools
• 20% discount at JYSK and Lars Larsen Group companies
• Social activities, annual corporate parties