Customer Success Engineer

📋 Description

• Assist users to maximize platform value via chat/email/phone
• Read API docs to guide customers through integrations
• Collaborate with teams to resolve technical questions
• Help customers leverage data for campaigns and insights
• Present solutions across product and ops teams
• Own multi-tasking in a fast-paced startup environment

🎯 Requirements

• 2+ years in a customer-facing role
• Technical background from experience or education
• Conversant in SQL or willing to learn basics
• Strong discovery and interpersonal skills
• Curious, ambitious, humble
• Excellent verbal and written communication

🎁 Benefits

• Equity compensation in ISO options
• Cross-functional exposure across the company