Work directly with all users to ensure they can get the most value from the platform
Answer questions via Intercom, Slack, phone, or email
Collaborate with Technical Account Managers, Solutions Engineers, Marketing, Engineering, and
Pitch in across the organization and wear many hats
Participate in an on-call rotation to provide timely support and ensure continuity for customer

🎯 Requirements

2+ years in a customer-facing role (technical experience not necessarily required)
Technical background either through experience or education
Conversant in SQL or willing to learn the basics and advanced topics
Strong discovery and interpersonal skills
Intellectual curiosity, high ambition, and humility
Excellent verbal and written communication skills

🎁 Benefits

Salary range of $85,000-$110,000 per year (location independent)
Meaningful equity compensation in the form of ISO options
Early exercise and a 10-year post-termination exercise window

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