Customer Success Manager

📋 Description

• Own the post-sales customer lifecycle for an assigned account portfolio, guiding customers through
• Partner with key customer executives, internal sales leaders, and partners to conduct regular
• Continuously analyze customer hardware utilization, usage metrics, and overall health data to
• Serve as the central point of contact and customer advocate, mobilizing cross-functional teams like

🎯 Requirements

• 5+ years of experience in a customer-facing, account management role
• Proven success in customer-facing account management or customer success roles within enterprise
• Ability to articulate technical storage and data center concepts clearly to both technical
• Demonstrated track record of orchestrating internal resources across engineering, support, sales
• Ability to exercise independent judgment and thrive in a fast-paced environment by helping define

🎁 Benefits

• Innovation: We celebrate those who think critically, like a challenge, and aspire to be
• Growth: We give you the space and support to grow along with us and to contribute to something
• Team: We build each other up and set aside ego for the greater good.
• Flexible time off, wellness resources, and company-sponsored team events