Customer Success Manager

📋 Description

• Deliver world-class support to top clients.
• Balance proactive and reactive relationships with assigned accounts.
• Monitor accounts with regular check-ins and relationship building.
• Provide training, product support, and escalate when needed.

🎯 Requirements

• 3+ years in affiliate marketing.
• Bachelor's degree or equivalent in Business/Marketing.
• Proven track record delivering stellar customer support.
• Strong teamwork and cross-team collaboration.
• Solid understanding of the digital marketing ecosystem (affiliate & partnerships).
• Excellent time management and prioritization.

🎁 Benefits

• Medical, dental, and vision insurance.
• Flexible spending accounts and 401(k).
• Flexible working with Responsible PTO.
• Mental health support and gym reimbursement.
• RSUs with a 3-year vesting schedule.
• Coursera subscription and PXA courses.