Maintain strong relationships with customers and ownership of customers’ success through renewal
Drive strategic development of customer programs and actively pursue opportunities to improve
Identify opportunities to increase revenue conversion
Establish initiatives to encourage customer growth and upsell opportunities
Create and drive value realization throughout the lifecycle
Proactively identify account risks and drive mitigation strategies

🎯 Requirements

At least 10 years working in account management or equivalent role
Bachelor's Degree or equivalent combination of education and experience preferred
At least 2 years of Industry related experience required
Proven proficiency in customer retention, presentation skills and ability to work independently to
Ability to align internal resources to meet customer requirements and deadlines.
Proven track record of sustaining and growing complex relationships

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