Customer Success Manager

📋 Description

• Own client relationships and strategic onboarding, guiding a portfolio of enterprise brands toward
• Deliver impactful business reviews and data-driven insights, showcasing partner performance
• Collaborate cross-functionally with Sales, Product, and Solutions teams, ensuring seamless
• Proactively identify churn risks and commercial opportunities, partnering with commercial leads to
• Champion client needs internally, providing critical market feedback to product and engineering
• Help build and scale our presence in Spain, establishing local best practices and representing the

🎯 Requirements

• 3+ years of experience in Customer Success, Strategic Account Management, or consultative
• Fluency in Spanish and professional proficiency in English, with strong verbal and written
• Proven track record of managing enterprise client relationships and presenting strategic data
• A proactive, solutions-oriented mindset with the ability to navigate ambiguity and manage multiple
• Strong collaborative spirit and excitement to help grow and shape a regional team from the ground