Customer Success Manager - Commercial Content

Added
14 days ago
Type
Full time
Salary
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Related skills

customer success cloud saas life sciences pharmaceutical

πŸ“‹ Description

  • Support 4-6 large, global customers post-implementation with Veeva PromoMats and Veeva Medical
  • Lead with curiosity, act as a trusted advisor and own the relationship with customers' business
  • Liaise with Veeva Strategy, Sales, Product and/or Services' stakeholders to address customer needs
  • Through proactive engagement, provide strategic guidance to optimize use of Veeva applications and
  • Facilitate customer-to-customer or customer-to-Veeva connections for collaboration opportunities

🎯 Requirements

  • 7+ years' experience in promotional content or Medical within life sciences industry
  • Experience working with or in large global pharmaceutical companies
  • Customer-facing consulting experience
  • Experience managing relationships with key decision makers and application owners
  • Ability to travel up to 25%

🎁 Benefits

  • Medical, dental, vision, and basic life insurance
  • Flexible PTO and company paid holidays
  • Retirement programs
  • 1% charitable giving program
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