Customer Success Manager - Dublin (UKI)

📋 Description

• Partner with the sales team to ensure smooth onboarding experience
• Proactively build relationships with customers to create mutual trust
• Lead the full sales cycle for growth opportunities in existing accounts
• Advise customers to leverage the Datadog solution effectively
• Monitor usage trends to identify renewal risks and drive adoption
• Collaborate cross-functionally with Support, Product, Finance, and Legal

🎯 Requirements

• Strong communicator with attention to detail
• Motivated by building long-term relationships
• Driven to make a visible impact with your work
• 5-7 years of experience in a customer account facing role
• Customer-minded, always aiming to provide value
• Excited by working in a fluid, solution-focused environment

🎁 Benefits

• Best-in-breed onboarding
• MEDDIC and Command of the Message training
• Inclusive culture and Community Guilds
• Mentorship and buddy program for networking
• Ongoing development, product training, and career pathing
• RSU and ESPP plus global benefits