Customer Success Manager, Enterprise

Added
6 hours ago
Type
Full time
Salary
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Related skills

lms b2b saas customer success upselling retention

πŸ“‹ Description

  • Champion Enterprise Relationships
  • Drive Platform Adoption
  • Master Docebo's Suite
  • Translate Technical to Business
  • Protect and Expand Retention
  • Navigate Escalations and Alignment

🎯 Requirements

  • Minimum 5 years of experience in B2B SaaS Customer Success managing enterprise account portfolios
  • Proven track record of translating business strategy into actionable platform solutions
  • Stellar written and verbal communication skills with ability to build trust with stakeholders
  • High level of self-motivation, time management, and organizational skills
  • Strong team player with cross-functional collaboration skills
  • Willingness to travel up to 25%

🎁 Benefits

  • Financial Wellness: Employee Share Purchase Plan (ESPP) at 15% discount
  • Health benefits
  • Paid vacation days, Docebo Days, floating holidays, birthday off
  • Family coverage
  • Global communities via Employee Resource Groups
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