Customer Success Manager, Growth

📋 Description

• Develop and maintain strong relationships with key stakeholders at Linear’s mid-market customers -
• Become a product expert and help customers use Linear to drive business outcomes
• Drive customer onboarding and training on Linear’s features and best practices; continually strive
• Be the voice of the customer; advocate for customer needs internally, collaborating with product

🎯 Requirements

• 3+ years relevant work experience in a technical customer-facing role
• SaaS and start up experience a must; comfortable working and adapting in a fast paced and flexible
• Strong organizational and time management skills with the ability to handle multiple tasks and
• Excellent verbal and written communication skills with the ability to articulate complex concepts
• Previous experience working with product + engineering teams and/or developer tools is preferred

🎁 Benefits

• Interesting and challenging work
• Work-life balance
• Competitive salary and equity
• Employee-friendly equity terms (early exercise, extended exercise)
• Stipend to set up your home office
• Paid lunch and coffee during workdays