Customer Success Manager — Measure Marketing

📋 Description

• Serve as the primary point of contact and trusted advisor for assigned clients
• Lead regular check-ins, monthly reporting meetings, and quarterly business reviews
• Interpret data from GA4, Google Search Console, Google Ads, Microsoft Ads, HubSpot, and agency
• Explain performance trends, their business implications, and recommended next steps
• Help clients understand developments in traditional and AI-powered search
• Align content strategies with client objectives and identify performance gaps

🎯 Requirements

• At least 3 years of experience in customer success or account management within a digital marketing
• Working knowledge of SEO and PPC, including Google Ads and Microsoft Ads
• Interest in AI-powered search, Generative Engine Optimization (GEO), and Answer Engine Optimization
• Ability to interpret GA4, Google Search Console, and dashboard data
• Strong data storytelling skills
• Hands-on experience using AI tools such as ChatGPT, Claude, or Gemini

🎁 Benefits

• Fully remote working arrangement, open to candidates based in Europe or Latin America
• Full-time position with overlap with North American Eastern Time
• Opportunity to work across SEO, PPC, GEO, AEO, and AI-powered search strategies
• Exposure to a diverse B2B client portfolio
• Opportunity to take ownership of client relationships and account growth
• Collaborative environment involving SEO, PPC, content, web, and development specialists