Customer Success Manager - Pharmacovigilance

📋 Description

• Support 4-6 large, global customers post-implementation with Veeva Pharmacovigilance applications
• Lead with curiosity, act as a trusted advisor and own the relationship with customers’ business
• Liaise with Veeva Strategy, Sales, Product and/or Services’ stakeholders to address customer needs
• Through proactive engagement, provide strategic guidance to optimize use of Veeva applications and
• Facilitate customer-to-customer or customer-to-Veeva connections for collaboration opportunities

🎯 Requirements

• 7+ years of experience in Pharmacovigilance
• Experience working with or in large global pharmaceutical companies
• Customer-facing consulting experience
• Experience managing relationships with key decision makers and application owners
• Ability to travel up to 25% and reside in Europe

🎁 Benefits

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• Retirement programs
• Maternity & Paternal Leave
• Fitness Reimbursement
• 1% charitable giving program