Customer Success Manager - Youth, Club \u0026 High School

📋 Description

• Execute High-Impact Onboarding. You'll be the architect of a customer's first experience with Hudl.
• Maximize Territory Impact. You are responsible for the health and growth of your accounts. You'll
• Drive Strategic Engagement. You'll ensure Hudl remains the heartbeat of your customers' programs.
• Champion the Hudl Ecosystem. You are a product evangelist. Across your accounts, you'll
• Master the Metrics. You're motivated by the scoreboard. Keeping engagement high, churn low, and

🎯 Requirements

• A Relentless Advocate. You are passionate about the user experience. You don't shrink from tough
• A Command Communicator. Whether leading a web demo or navigating a renewal over the phone, you
• Commercial & Data Acumen. You understand the sales funnel and can spot "expansion signals."
• Technology Savvy. You quickly grasp product market fit. We use Salesforce, Salesloft, and other
• Master of Prioritization. You can balance a heavy load—from onboarding new accounts to holding

🎁 Benefits

• Champion work-life harmony. We'll give you the flexibility you need in your work life (e.g.
• Guarantee autonomy. We have an open, honest culture and we trust our people from day one. Your team
• Encourage career growth. We're lifelong learners who encourage professional development. We'll give
• Provide an environment to help you succeed. We've invested in our offices, designing incredible
• Support your mental and physical health. We care about our employees' wellbeing. Our Employee
• Cover your medical insurance. We have multiple plans to pick from to ensure you'll have the