Guiding our customers through the process of signing up for our services, performing identity
Adhering to a daily schedule of help desk support through live chat
Engaging in human conversations with our customers to identify and resolve issues
Ensuring users have a quick response time by staying on top of assigned tickets, with same-day
Advocating for customers and the Newton app by communicating with stakeholders to provide customer

🎯 Requirements

You have experience providing customer service in a contact centre, retail, or service environment
Ability to adapt to new processes and work accurately in a fast-paced, rapidly changing environment
Tech-savvy with excellent typing skills
Have strong reading, writing and communication skills
Proven track record of being incredibly resourceful and finding solutions even when there is no
You have a willingness to learn all about cryptocurrency and trading, care deeply about people

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