Customer Sucess Manager - UK

📋 Description

• Drive the organization's strategy and tactical execution, aligning customer conversations to their
• Act as a trusted advisor and subject matter expert in the SecurityScorecard platform and
• Drive retention and expansion within your account portfolio, including accurate forecasting and
• Identify opportunities to increase customer value through platform adoption, new use cases, and
• Collaborate with CS and Sales leadership to improve the customer journey and refine tools
• Share insights and solutions with peer groups to tackle new customer challenges and drive

🎯 Requirements

• Bachelor's degree
• 5+ years in account management, customer success, technical account management, or similar
• Strong written and verbal communication skills
• Meticulous organizational skills
• Solid understanding of cybersecurity or third-party risk management practices; cyber insurance
• Strong technical aptitude and ability to quickly learn platform capabilities from a customer

🎁 Benefits

• Competitive salary
• Stock options
• Health benefits
• Unlimited PTO
• Parental leave
• Tuition reimbursements