Act as the voice of Fullscript, deliver friendly and effective support via chat, email, and phone.
Solve problems with empathy and accuracy to provide timely solutions.
Learn and adapt to product updates and process changes.
Use internal tools like Zendesk to streamline support.
Share insights to improve the platform.

🎯 Requirements

Excellent communication skills
Detail-oriented
Adaptable
Team player
Passion for helping people
Experience with Zendesk or other SaaS tools (bonus)

🎁 Benefits

Flexible PTO
RRSP program
Premium benefits package (including $2K for paramedical services)
Discounts on Fullscript wellness catalog
Training and learning opportunities
Hybrid work flexibility

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