Help our customers and partners with answering concrete cybersecurity, administrative and
Register, classify, and prioritize everything that comes in
Process and track customer and partner support requests, ensuring proper resolution
Keep customers and partners updated on the progress of their requests
Ensure that work instructions and guides remain up to date

🎯 Requirements

Studying or just finished an HBO or University course, preferably focused on IT or Cyber Security
Proven knowledge of corporate IT environments
Analytical, customer- and result-focused
Excellent communication skills
Fluent in both English and Dutch, written and spoken. German would be a plus.
Available for 2 days / week on average

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