Data Analyst (Contract)

📋 Description

• Build the data behind CSM-led QBRs, including customer performance, checkout conversion
• Field ad hoc customer-performance requests and turn them around quickly with clear, decision-ready
• Partner with Sales on deals and pilots, delivering before-and-after analysis that shows the impact
• Analyse online checkout performance to surface opportunities and strengthen the business case
• Analyse pricing and packaging across subscriptions, add-ons, and excess usage to inform commercial
• Share findings and progress through the team's regular channels and weekly syncs

🎯 Requirements

• High proficiency in SQL and BigQuery
• Experience creating dashboards using BI Tools (Looker, Power BI or Tableau)
• Previous experience setting up tracking and reporting in Google Analytics
• Understanding of SaaS revenue, especially pricing, packaging, subscriptions, and add-ons
• Comfortable partnering with commercial teams like Sales and Customer Success, explaining findings
• Ability to hit the ground running, managing competing requests and delivering quickly with minimal

🎁 Benefits

• Work on a category-leading product that customers love in a fun, high-growth industry
• Work with a driven, fun, and switched-on team that likes to raise the bar
• Competitive compensation and benefits aligned to the level of ownership
• Great Place to Work certified across multiple regions
• Top 5% of sales organisations to work for on RepVue
• Flexible, fully remote contract