Xero

1,001-5,000 employees
102 jobs posted

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Data Analyst (CX) - Melio

Added

3 hours ago

Location

🌍 Oceania

Type

Full time

Salary

Salary not provided

Related skills

reporting forecasting tableau performance analysis headcount planning

Why Job Hunt? Let AI Run Your Business

Describe it — AI builds, launches & grows it.

📋 Description

Support CX and Payment Ops with data-led decisions.
Turn raw data into monthly reviews and headcount planning.
Build analytics foundations for the teams.
Present findings to senior leaders and the C-suite.
Collaborate with Workforce Analyst across time zones.
Develop reporting for Payment Ops and staffing models.

🎯 Requirements

Sharp analytical skills across multiple departments.
Proficient with Tableau and Zendesk Explore.
Executive presence for presenting to senior leaders.
Solutions-focused, with data-driven recommendations.
Precise with numbers; reports influence bonuses.
Collaborative across multiple departments.

🎁 Benefits

Hybrid NZ-based role with occasional in-person Boost days.
Overlap with US colleagues during onboarding.
Exposure to senior leadership and strategic decisions.
Growth opportunities in a scaling data team.

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