Data Analyst, Operations

📋 Description

• Partner semi-embedded with operations and customer support management teams to own complex analytic
• Build trusted relationships with operations leadership and relevant cross-functional partners
• Lead high-impact ad hoc analyses that surface non-obvious opportunities or trends in operations
• Be a force multiplier for the team via creating self-service analytics: contributing dashboards
• Proactively seek out creative ways to apply data analytics methods and tools within the operations
• Mentor and uplift teammates through high-quality reviews, feedback, and collaboration while

🎯 Requirements

• Deep expertise in data analytics and a strong understanding of data systems and processes
• 4+ years of experience in data analytics and proven experience working with operations teams to
• Advanced SQL skills and experience in a BI tool like Looker (preferred), Tableau, Databricks or
• Excellent stakeholder management and ability to build effective relationships across the
• Focused on making sure analytics tools are accurate, complete, and timely. Analytics is a strategic
• Proactively involved with internal clients in a strategic manner. Not a ticket taker.

🎁 Benefits

• Health, Dental & Vision Plans
• Competitive Pay
• 401k Matching
• Unlimited PTO
• Lunch daily (in-office only)
• Snacks & Coffee (in-office only)