Deal Operations Analyst

📋 Description

• Review, validate, and process customer orders to ensure accuracy, compliance with pricing and
• Support Sales reps with Salesforce (SFDC) opportunity management, quoting workflows, and deal
• Manage and triage a Deal Operations ticketing queue, ensuring timely responses and clear
• Act as a frontline support resource for SFDC and CPQ-related questions from Sales
• Assist with CRM and CPQ enhancements, including gathering and drafting business requirements
• Contribute to sales and deal desk enablement, including documentation, process guides, and training

🎯 Requirements

• 2-4+ years of experience in Sales Operations, Deal/Order Operations, Revenue Operations, or Order
• Strong attention to detail and comfort working with complex deal structures
• Working knowledge of Salesforce (SFDC) as a CRM, including opportunity and quoting workflows
• Exposure to CPQ tools (e.g., Salesforce CPQ, DealHub, Ironclad CLM, or similar), with a basic
• Experience managing or working within a ticketing or queue-based support model (e.g., Zendesk
• Prior involvement in CRM/CPQ projects or enhancements, such as documenting requirements

🎁 Benefits

• Offers Equity
• Offers Bonus