Provide dedicated customer support and guidance in a hybrid environment across multiple U.S.
Collaborate with cross-functional teams to resolve issues and improve the customer experience.
Leverage AI tools to streamline workflows and enhance outcomes as the technology evolves.
Support and contribute to Gusto’s mission of helping small businesses grow.

🎯 Requirements

Experience in customer support or service roles.
Excellent communication and problem-solving skills.
Ability to thrive in a hybrid work setting.
Familiarity with AI tools relevant to the role.
Bachelor’s degree or equivalent experience.

🎁 Benefits

Competitive base pay, benefits, and equity (RSUs).
Total Rewards philosophy and ongoing learning opportunities.

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