Deductions Management Specialist

Added
8 days ago
Type
Full time
Salary
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Related skills

customer service excel microsoft office cpg kehe

๐Ÿ“‹ Description

  • Communicate openly with clients and internal sales department to resolve deduction inquiries
  • Gather claim documentation, investigate, and analyze to validate customer deductions
  • Maintain necessary data to follow up and keep track of deductions
  • Process credits to offset resolved deductions
  • Work in web-based trade management systems for contracted customers
  • Provide excellent, timely, accurate and professional customer service

๐ŸŽฏ Requirements

  • Prior CPG deductions experience (required)
  • Good computer skills and a team player with positive attitude
  • Previous professional experience using Microsoft Office
  • Organized and detail oriented
  • Excellent written and verbal communication skills
  • Strong multitasking skills

๐ŸŽ Benefits

  • PTO & Sick Days
  • 11 paid company holidays per year
  • 1 Floating Holiday
  • 2 paid volunteer days per year
  • 3 months fully paid parental leave (regardless of gender)
  • Medical, dental, and vision
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