Deployment Strategist

📋 Description

• Own account success and value realization: adoption, mission impact, and the value story that
• Define the operating model, cadences, decision rights, and escalation paths; own the program
• Coordinate across the 25+ TRM personnel deployed onsite, keeping the embedded team aligned and
• Determine what gets measured (mission outcomes, platform usage, capability maturity), wire up the
• Author and drive the roadmap for shifting workflows from TRM-led to customer-led, evolving the
• Onboard new platform users, field customer questions, and ensure users reach their first meaningful

🎯 Requirements

• Program management experience: own operating cadences, multi-stakeholder roadmap, and
• Experience in customer success, deployment, or a strategist/CSM-type role, ideally embedded with a
• Experience running QBRs/MBRs and managing revenue outcomes (adoption, renewal, expansion).
• Background in or alongside threat intelligence, scam disruption, cyber disruption, or critical
• Experience delivering in or alongside government / public sector environments.
• Strong facilitation and communication skills, comfortable training both leadership and field users

🎁 Benefits

• The estimated base salary range for this role is $127,000-$156,000.
• May be eligible to participate in TRM's equity plan.
• Hybrid onsite at the customer in the DC metro area.
• No on-call responsibilities.
• Regular in-person presence at the customer site to coordinate the embedded team and run working