Deputy Program Manager — Federal Health IT Operations

📋 Description

• Lead day-to-day service operations across multiple teams supporting a complex federal health IT
• Coordinate operational schedules and priorities across training, field activities, military
• Manage workforce capacity and resource coordination to support operational readiness and service
• Identify and address scheduling conflicts, staffing challenges, and competing operational
• Coordinate supplemental staffing and surge support in response to changing mission needs, ensuring
• Lead weekly operational and monthly service reviews, communicating progress, risks, and priorities

🎯 Requirements

• 8+ years of experience in service management or operations leadership supporting Department of
• ITIL 4 Foundation certification.
• Active U.S. Government Secret security clearance.

🎁 Benefits

• Company-supported certifications and professional development opportunities.
• Career development and leadership opportunities.
• 401(k) with a 100% company match on contributions up to 6%.
• Medical, dental, vision, life, and disability coverage.
• Generous paid time off and paid holidays.
• Home-office equipment and remote-work support.