Developer Support Engineer (Sunnyvale)

📋 Description

• Troubleshoot and investigate complex customer's CI/CD scenarios and provide innovative solutions
• Develop scripts in Bash, Python, Groovy for debugging and automating
• Set up JFrog applications and 3rd party products in various development environments
• Analyze log files, thread dumps, HTTP traffic, JVM and OS parameters
• Reproduce customer scenarios and fill relevant bugs/features
• Maintain and improve a knowledge base of known issues and solutions

🎯 Requirements

• BS or equivalent in Computer Science, Computer Engineering, Management Information Systems, or
• Customer-facing experience, 3-5+ years
• Able to manage complex, escalated cases, involving multiple architectures across multiple platforms
• Experience in Linux - Mandatory
• Strong technical software-related debugging skills - Mandatory
• Understanding of Java or other compiled language - Mandatory

🎁 Benefits

• At JFrog, base salary is only one component of our compensation package
• This position has a base salary range between $90,000 to $105,000; base salary will be based on
• JFrog embraces hybrid work: 3 days in office / 2 days remote
• This position also includes an equity package of restricted stock units (RSU); JFrog employees are
• JFrog provides employees comprehensive benefits including medical, dental, vision, retirement