Digital Marketing Account Director, Client Services

📋 Description

• Own a portfolio of key client accounts and associated projects.
• Serve as the primary point of accountability for client relationships and successful project
• Build trusted relationships with senior stakeholders and develop understanding of their businesses.
• Translate client goals into strategic opportunities aligned with agency capabilities.
• Lead quarterly planning sessions, business reviews, roadmap discussions, and executive
• Monitor account health, client satisfaction, retention risks, revenue, and project performance.

🎯 Requirements

• 7–10+ years of progressive experience in account management, client services, project management
• Significant experience in a digital, creative, marketing, technology, or integrated agency
• Demonstrated ability to manage client relationships and associated projects simultaneously.
• Strong project management expertise including scope development, scheduling, budgeting, resource
• Proven success managing complex, high-value client relationships and engaging senior stakeholders.
• Track record of identifying and developing organic account growth opportunities.

🎁 Benefits

• Fully remote position within the United States.
• Full-time employment.
• Salary, healthcare coverage, paid time off, retirement plans, and additional benefits not specified.