Digital Transformation Consultant (ISM/ESM)

📋 Description

• Run structured discovery with customer stakeholders to document current-state processes and systems.
• Facilitate workshops to map future-state process flows and identify where data must be sent
• Build a systems and API inventory covering data volumes, authentication constraints, and regulatory
• Engage SIS early for lightweight feasibility checks so blockers surface before build.
• Turn findings into a prioritized requirements package: use cases, field-level data mappings
• Validate the package with customer stakeholders and the internal account team (CSM, ESM, Sales

🎯 Requirements

• 7+ years in a customer-facing consulting, business/systems analysis, solutions consulting, or
• Experience running structured discovery with enterprise customers: stakeholder interviews, current-
• Working understanding of APIs and system-integration concepts; comfortable in technical
• Strong facilitation, synthesis, and documentation skills, with the ability to turn cross-functional
• Track record managing multi-month, multi-stakeholder engagements independently, with ownership of
• Experience with integrations involving fleet/telematics, ERP, WMS, TMS/dispatch, HRIS, or fuel-card

🎁 Benefits

• Above-market total compensation through a combination of base salary, performance-based
• Flexible, employee-led remote model
• Professional development stipend
• Comprehensive health and parental leave plans