Director, Central Operations

📋 Description

• Define and own the strategy and roadmap for core Central Operations functions
• Build, lead, and develop a high-performing team, including hiring, coaching, and performance
• Analyze performance data to identify trends, gaps, and opportunities for improvement
• Build and optimize processes to improve efficiency, quality, and scalability
• Partner cross-functionally to launch and iterate on operational initiatives
• Track and report on key metrics, ensuring programs meet performance targets

🎯 Requirements

• 6+ years of experience, ideally as a decision maker in a fast-paced work environment
• Prior people management experience, with a track record of building and developing teams
• Strong analytical skills, with the ability to use data to inform decisions
• Experience using SQL to pull and analyze data
• Demonstrated ability to manage cross-functional projects and influence senior stakeholders
• Comfort operating in ambiguous environments and driving clarity

🎁 Benefits

• Equity in a fast-growing company
• 401(k) match, competitive compensation, financial coaching
• Paid parental leave, fertility benefits, parental coaching
• Medical, dental, and vision, mental health support, $500 wellness stipend
• $2,000 learning stipend, ongoing development
• Internet, commuting, and free lunch/gym in our SF office