Lead, mentor, and develop Customer Success managers and teams in the UKI region.
Define and adhere to analytical metrics to guide the team’s direction; achieve quarterly and
Design and implement initiatives to enhance customer retention, expansion, satisfaction, and
Cultivate and maintain relationships across MongoDB teams, organizations, and offices.

🎯 Requirements

Bachelor's degree, technical degree preferred
7+ years people management experience
15+ years relevant experience in Customer Success, Account Management, Client Services, or similar
10+ years experience working within or supporting large enterprises
Experience leading leaders
Passion for hiring, developing, and retaining a team of managers

🎁 Benefits

Supportive and enriching culture
Employee affinity groups
Fertility assistance
Generous parental leave policy

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