Director of Operations

📋 Description

• Own and lead a world-class field execution engine across the U.S.
• All demonstrations, trials, installations, and field support
• End-to-end execution from customer request → mobilisation → delivery → support
• 50% reduction in demo and mobilisation time
• Consistent, repeatable demo execution across all regions
• Improved first-time fix rate (>20%)

🎯 Requirements

• Senior leadership experience in Engineering, Operations, Project Management or similar
• Background in defence, aerospace, or highly regulated high-tech manufacturing
• Proven experience operating in global, multi-site environments
• Engineering or technical qualifications preferred
• Customer-oriented with a strong sense of ownership and accountability
• Relevant tertiary qualification in Operations, Engineering, Supply Chain or Business (desirable)

🎁 Benefits

• Work with cutting-edge AI technology
• Rapid growth and global operations