Director Rental Operations (New York)

Added
14 days ago
Type
Full time
Salary
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Related skills

talent development customer experience budgeting kpi monitoring revenue management

📋 Description

  • Drive revenue growth through revenue management, incremental sales, and fleet utilization while
  • Coach and develop Branch Managers, General Managers, and Area Managers to drive P&L results
  • Run the Daily Game Plan discipline, corporate identity compliance, and regional KPI monitoring
  • Own service quality and escalation resolution, elevating customer experience standards across a
  • Enforce operational and security standards, improve labor efficiency, and protect the business
  • Champion technology improvements and drive their adoption to enhance operational efficiency and

🎯 Requirements

  • 7+ years of operations leadership with direct P&L accountability in car rental, hospitality
  • Experience with operational KPIs such as utilization, revenue per day, incremental revenue per day
  • Experience building and developing manager-level talent and growing people into their next role
  • Bachelor’s degree (or equivalent operating experience)
  • Authorized to work in the U.S. without sponsorship
  • 18+ years of age

🎁 Benefits

  • Healthcare (medical, dental, vision), life insurance, critical illness, hospital indemnity, pet
  • PTO and sick leave for a healthy work-life balance
  • Regional Bonus Plan: performance-based bonus plan
  • Exclusive employee rental rates, with family rental options and exclusive discounts for employees
  • Company car, laptop, and phone to support work needs
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