Driver Operations Manager

📋 Description

• Driver acquisition and onboarding: Consistently maintain an over-supplying effort by keeping a
• Community & Retention Management: Drive and lead communications, training, online community
• Driver operations standards: Identify, build and enforce Standard Operating Procedures and Policies
• Performance: Consistently track the efficiency of your team and the service quality provided to the
• Team management: Hire, onboard, and train a team of driver operations associates to execute the
• Process improvement and standards: Identify, build and enforce standard operating procedures to

🎯 Requirements

• Leadership skills to deal with a large and diverse Lalamove community
• Strong sense of prioritization, and structured mindset to cover multiple things at the same time
• Strong integrity to make the best decisions for the company in every situation and stand firm
• Data-driven to identify leverages and make the best decisions for the business in every situation
• Strong communication to articulate ideas clearly and succinctly and use a structured approach with
• Degree holder with at least 8 years of operational/leadership experience, preferably in a