EAP Clinical Consultant

📋 Description

• Manager Consultations: Provide clinical consultation and guidance to leaders, HR, and ER teams on
• Critical Incident Stress Debriefing (CISD) Coordination: Coordinate and facilitate responses to
• Leadership level support: Deliver discreet, high-touch clinical support to executives and VIP
• Inbound Organizational Support: Respond to calls and emails from company representatives (HR, ER
• Proactive Outreach: Reach out to employees identified as high-risk or in crisis, offering in the
• Collaboration: Partner with internal departments such as Customer Success, Workforce

🎯 Requirements

• Master’s degree in clinical social work or equivalent; LCSW or equivalent independent clinical
• Certified Employee Assistance Professional (CEAP) preferred
• Must have two years post license experience (EAP/clinical call center experience preferred or
• Significant experience managing high-risk clinical situations (e.g., suicidality, mandated
• Bilingual, Spanish-speaking candidates strongly preferred (but not required)
• Must be a full time resident of the United States; work cannot be completed from outside the United

🎁 Benefits

• Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability
• Lyra for Lyrians; coaching and therapy services
• Equity in the company through discretionary restricted stock units
• Competitive time off with pay policies including vacation, sick days, and company holidays
• Paid parental leave
• 401K retirement benefits