Early Interest - Customer Success Manager, Manila

📋 Description

• Build and foster strong relationships with a large book of customers. Act as the main point of
• Become a specialist in the Smartly.io platform and digital advertising in general so as to be able
• Be hungry to meet targets and drive growth in your book of business, and maximize customer renewals
• Collaborate effectively across functions including Sales, Marketing, Technical Solutions, Services
• Help Smartly build a world-class Customer Success organization; contribute to helping your team

🎯 Requirements

• Possess 4+ years of relevant experience in a customer success or similar customer-facing function
• Be capable of learning new tools and processes quickly
• Have advanced knowledge of paid social advertising (Facebook, Tiktok Pinterest, Snapchat etc)
• Are a proactive problem-solver with a positive attitude and a strong desire to help our customers
• Have a results-driven mentality and be capable of meeting commercial targets and weekly
• Are able to explain complex concepts clearly and translate data into insights

🎁 Benefits

• Be part of a multinational and diverse team of 750+ Smartlies from 60+ nationalities, working in 13
• Contribute to an inclusive environment where everyone feels respected and heard
• Opportunity to work for an AI-powered advertising technology company recognized as a Leader in The
• Join a company managing creative and media for 700+ brands worldwide and $6B in ad spend across the
• Be among the first candidates considered when the role officially opens