Embedded Technical Account Manager

📋 Description

• Achieve mastery of all Axon technologies / products
• Use exceptional written and oral communication skills to effectively lead business and technical
• Use leadership skills to independently prioritize and execute project tasks in a methodical and
• Manage customer expectations, keeping customers satisfied and expectations realistic
• Provide up to tier-2 technical support
• Develop knowledge base articles on frequent and critical issues

🎯 Requirements

• German citizenship is required in order to work with sensitive Government data, willing to undergo
• Fluent in German
• A strong IT background with 5+ years of experience working in an IT support or deployment position
• Substantial experience working with Enterprise-level customers
• Proven track record of successfully managing customer relationships and technical projects
• Comfortable working alone to complete objectives and satisfy customer requirements with little

🎁 Benefits

• Be a Force for Good
• Fast-paced, challenging and meaningful work
• Opportunity to take ownership and drive real change
• Constant growth in a mission-driven environment