Engagement Coordinator

📋 Description

• Define, lead and run implementations for the North America region
• Meet project objectives and timelines, identify and address dependencies across cross-functional
• Work with key account/strategic customers to ensure accountability and successful engagements
• Attend weekly/bi-weekly/monthly meetings with largest US customers acting as a technical resource
• Work closely with the CSM and customers to ensure highest data quality and issues are addressed
• Proactively alert customers when data quality issues arise that pertain to their engagement with

🎯 Requirements

• 2-3+ years of technical project management or similar experience
• Consistent track record of partnering with both business stakeholders and technical professionals
• Self-starter with ability to effectively manage time, work independently, and cope with ambiguity
• Ability to transition between high level strategy and detailed, hands on work with focus on
• Proficiency in project management tools such as JIRA, Confluence, Monday.com, Salesforce.com
• Strong customer orientation – Passion for customer/user experience

🎁 Benefits

• Base pay is one part of total compensation package
• Performance-based discretionary bonuses and variable pay plans available for some positions
• Equal Opportunity Employer
• Work environment free of discrimination, harassment, and retaliation