Enterprise Account Manager

📋 Description

• Maintain workload of roughly 30-50 Enterprise clients.
• Establish strong relationships with all key stakeholders in Enterprise companies and provide
• Evaluate opportunities for growth to mitigate churn potential and report on health scores on a
• Communicate effectively with Enterprise Support staff and leverage technical knowledge from the
• Become an expert on FareHarbor to handle unique problems clients face with online bookings and
• Understand differences between FareHarbor and other online booking platforms to communicate

🎯 Requirements

• In-depth understanding of Account Management processes and responsibilities.
• Advanced analytical skills and ability to problem solve independently or with guidance.
• Strong collaborator and team player with willingness to go above and beyond.
• High attention to detail to ensure proper execution and implementation of initiatives.
• Organized and thorough in execution of tasks.
• Comfortable working with data in Excel and Tableau.

🎁 Benefits

• Medical, dental, and vision coverage
• 26 vacation days, 10 sick days, and 12 paid holidays per year
• 22 weeks paid parental leave and 2 weeks paid grandparent leave
• Global leave benefit, extended care and bereavement leave
• Life insurance policy
• 401k with employer matching