Enterprise Account Manager

📋 Description

• Own a book of high-value customer accounts (~$3M+ in ARR)
• Lead account planning and deliver quarterly business reviews with clear success metrics
• Build strategic multi-threaded relationships across customer organizations
• Conduct strategic account planning and maintain a proactive customer engagement cadence
• Collaborate cross-functionally to unblock value and influence internal roadmap decisions
• Accurately forecast retention, expansion, and potential risk within your portfolio

🎯 Requirements

• 3+ years of experience in Account Management, Customer Success, or B2B SaaS Sales, with
• Background in payments, fintech, or infrastructure SaaS
• Experience with consumption-based or API-first SaaS models
• Proven track record managing $3M+ ARR with high retention and growth outcomes
• Excellent communication, value-based selling, and stakeholder management skills
• Operational discipline with systems like Salesforce, Clari, and account planning tools

🎁 Benefits

• Competitive salary + Equity
• Outstanding Medical and Dental benefits, including 100% employer-paid options
• Company-paid Life and Disability insurance
• Optional vision and supplemental insurance options, and various Flexible Spending Accounts (FSA)
• Open Paid Time Off policy + 12 weeks of paid leave for new parents
• Matching 401(k) plan (5% up to $5,000 yearly)