Enterprise Customer Onboarding Manager

📋 Description

• Lead complex enterprise implementations across multiple stakeholders, business units, and
• Modify standard onboarding methodologies to fit unique enterprise client profiles.
• Lead complex interactive workshops with customers for deep requirement gathering, advising on
• Lead the adoption of AI tools to scale enterprise workflows, such as automating metadata mapping or
• Drive rapid time-to-value and position onboarded accounts for long-term expansion and renewal
• Serve as internal champion, collaborating with Product and Engineering to resolve implementation

🎯 Requirements

• Proven track record managing onboarding programs or implementation consulting for Tier 1 and Tier 2
• Deep knowledge of APIs, integrations, and SDK configurations
• Strategic AI literacy with comfort leading adoption of AI platforms
• Exceptional systemic thinking and problem-solving skills
• Premier self-sufficiency mindset and high degree of proactivity
• High EQ with mastery of oral and written communication; trusted advisor to C-level stakeholders

🎁 Benefits

• Challenging and inspiring work environment
• Learning and Development budget
• Commuting budget
• Mental Health and Well-being Support
• Bynder Love stipend
• Unlimited vacation policy