Enterprise Customer Success Manager

📋 Description

• Be on the front lines to ensure our largest customers increase the safety, efficiency, and
• Drives business transformation by leading strategic customer engagements to deeply understand
• Orchestrates executive business reviews for our most complex partnerships, leading the narrative
• Influences internal roadmaps across Product, Finance, and Support to drive mission-critical
• Champion, role model, and embed Samsara's cultural principles (Focus on Customer Success, Build for

🎯 Requirements

• 6+ years of work experience with most recent experience in a Senior Customer Success, Account
• Mastery of priority management and emotional intelligence required to lead high-stakes, Fortune 500
• Track record of anticipating strategic obstacles and resolving complex challenges through a blend
• Proven ability to build trust and communicate effectively across all levels, from executive
• Experience supporting Enterprise SaaS and/or Fortune 500 companies and working with technical
• Bachelor's degree from a 4-year institution.

🎁 Benefits

• Our compensation program delivers above-market total compensation through a combination of base
• We meaningfully differentiate pay for our top performers, who have the opportunity to earn
• Beyond compensation, we provide the foundations that enable long-term success: a flexible